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Mobile workforce management software for multiple industries

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Mobile workforce management software for multiple industries
GeoPal? GeoPal is a cloud-based service with supplementary mobile app support, offering job dispatch and management features for businesses providing field services. Providing flexible configuration and customization options that enable it to match most industry workflows, GeoPal’s cloud platform crucially connects with two companion apps for Android and iOS.

Hosted on Amazon AWS, the system allows dispatchers to rapidly drag-and-drop jobs on to a field worker’s planner timeline for them to receive and accept. Worker location is then tracked alongside their hours and completion progress, feeding back GPS updates every 5 minutes and plotting their location on the Google Maps display. Jobs, customers and asset locations can also be viewed, with asset status denoted by color-coding and updated from the mobile app or from a remote sensor. GeoPal has its own Internet of Things (IoT) engine for sending back maintenance or repair requests, while its application of business workflow logic also runs in the background to automate certain response tasks.

In addition, the GeoPal mobile app promises a similar high level of customization and can be tailored to the exact requirements of businesses across service industries. Field workers use the Android and iOS apps to receive and accept jobs assigned to them, view directions to the job location, check-in once at the target site, and follow job workflow steps. Workflows can be configured to match each job’s data requirements without coding, while custom reporting, mobile signature capture, photo annotations, plus barcode/RFID scanning are just some of the extra features available.


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